Timeline of the Greenpeace anti-KitKat social media campaign

In class on Monday we discussed web video and how organizations use it to disseminate their messages. One of the examples we looked at was Greenpeace's new video aimed at pressuring Nestlé into dropping its use of palm oil in the production of KitKat bars.



Nestlé immediately demanded that the video be removed from YouTube citing copyright infringement. YouTube agreed and removed the video -- thereby creating a stir that eventually got traditional media outlets interested in the story. Nestlé made matters worse with a number of angry comments it posted to its Facebook fan site. As a result, Nestlé is getting hammered with negative comments on its Facebook site. I'm not even sure you can still call it a fan site at this point... What's most amazing to me is that Nestlé has apparently abandoned its Facebook page. The company hasn't reacted to the onslaught of criticism since last Friday's comments.






For a timeline of the events that lead to this PR crisis, check out this great slideshow:

NESTLE KERFUFFLE on Prezi

For a an excellent analysis of Nestle's crisis response (or lack thereof), check Jeremiah Owyang's post & also this SocialMediaToday report.

Also check out the Brand Builder's 2 part series on How to make sure your Facebook page doesn't become a Trojan horse (part1, part2).

Greenpeace remixes Dove's Onslaught video to raise awareness of deforestation

Just in time for Earth Day, check out this new social media campaign from Greenpeace directed at Dove:



According to Greenpeace, Unilever, the makers of Dove, "are buying palm oil from suppliers who destroy Indonesia's rainforests". This video is supposed to raise awareness of this practice.

Update (05/15): Unilever has conceded to Greenpeace's demands to only buy the key ingredient in its Dove soaps from suppliers who can demonstrate they haven't cut down forests.

Greenpeace Multimedia Producer, Daniel Bird, who made the video, gave a presentation on what makes a video viral and posted his notes on the Greenpeace blog. You can read them here.

Greenpeace's social media campaign for a greener iPhone generates publicity

We've already discussed how Greenpeace used social media technologies to pressure Apple into producing more environmental computers. We also briefly examined their latest attack on the iPhone and the lawsuit that was filed against Apple last month. (Below is the Greenpeace iPhone video that sums up their charges against the iPhone:)



Looks like Greenpeace was rather successful in generating publicity for their latest campaign, as CNN ran a major story on it today - the same day that Apple finally launched the iPhone in Britain and Germany.